Types of Letters

1. Complaint Letter
2. Request Letter
3. Job Application Letter
4. Business Letter
5. Apology Letter
6. Information Letter
7. Invitation Letter
8. Personal Letter

Formal Letters and Informal Letters

Formal letters:- is the one that you write to an unknown person or someone who is at a higher or respectable position than you or who is elder to you and is not your family member.

Informal Letters:- are the one that you write to someone whom you know personally like your friend, family member, neighbor, classmate or coworker.

Difference between formal and informal

• The purpose of writing an informal letter is totally different from the purpose of a formal letter.
• The content of the two styles is also different.
• The style of greeting and addressing the letter is different
• There is a set format for formal letter while there is not set structure for an informal letter

Formal Letters: – How to Start

• I am writing this letter to express my dissatisfaction about…
• I am writing this letter to draw your immediate attention to….
• This letter has been written to express my deep grievances on….
• I am sending this application for the post of…
• I am writing this letter in connection with….

Expression: – Dissatisfaction/ Dislike

Expression :- Satisfaction/Happiness

Expression :- Giving Suggestions

Expression :- Making a Request

Expression :- Gratitude/ Being / Thankful

Expression :- Making an Apology

Expression :- Requirements/needs/wants

Expression :- Annoyance/Anger

Informal Letters: – How to start

• I hope this letter finds you in the pink of your health
• Hey, I hope you are cool.
• I hope you are great and enjoying your time there…
• I’m glad to hear from you…
• It’s nice to learn that you’re….

Structure of Letter

Salutation :- Dear Sir/ Dear friend/Hello, Name of your friend / Hi, Rohan

Para 1 :- Reason for writing letter+ elaborate the first bullet point give in the question.

Para 2 :- Elaborate the second bullet point

Para 3 :- Elaborate the third bullet point

Closing Line :-

Formal (I look forward to hearing from you            or             I look forward to receiving your response on it.)

Informal (Hope to see you soon)

If letters begins with Dear Sir/ Madam then salutation ends with “Yours Faithfully

If letters begins with Dear John then salutation ends with “Yours Sincerely

To      End the letter:-

Apology:-

• Once again, I am sorry for any inconvenience caused……….
• I hope I did not cause you too much problem……….
• Please accept my apologies once more……….
• I am so sorry for the whole thing……….
• I hope you will accept my apologies……….

Complaint:

• I expect to hear from you soon……….
• Hopefully, you will pay immediate attention to this matter……….
• I highly expect your kind attention about the situation……….
• I want you to take immediate action about the misunderstanding……….

Request:

• Thank you again for your attention to this matter……….
• Could you possibly resend the papers? ……….
• I expect to hear from you again……….

Thanking:

• Thanks.
• Thank you.
• Thanks a lot for.
• Thank you very much.
• I can’t thank you enough.
• I am extremely grateful for.
• No words can express my gratitude.

Wishing Good Luck:

• I wish you a good trip ahead.
• I wish you good luck with your interview.
• Don’t worry, I’m sure you’ll do well.
• Wishing you all the best.

Providing Information:

• I would like to inform you that I have already sent the papers you asked me to………..
• Perhaps you should be informed that the last date has already been over…………
• I hope this information will be helpful for you, please contact me for any other information………..
• This is all I would like to inform you. Please feel free to contact me for any information…………

Expecting a reply from someone:

• I am looking forward to hearing from you…….
• I am waiting to hear from you soon………..
• I look forward to hearing from you soon…………
• I am expecting to hear from you soon………..

Closing the Letter:

• I look forward to hearing from you.
• I look forward to seeing you.
• I look forward to meeting you.
• I look forward to getting a reply from you soon.
• I really look forward to your cooperation in

Signing off:

Personal Letter: Yours truly, Yours ever, Best regards, Best wishes, Many thanks, Love, Lots of love, All the best,

Best wishes.

Official Letter: Yours sincerely, Yours faithfully, Yours obedient.

Business Letter: Yours sincerely, Yours faithfully.

Situation

Apology:

• I am very sorry but……….
• I am terribly sorry, but……….
• I must apologise about……….
• Please accept my apologies……….
• I’d like to apologize for……….
• Please accept my sincere apologies………. (very formal)

Request:

• Could you please……….
• Could you possibly……….
• I would be great full if you……….
• I would highly glad if you……….
• Would it be possible to……….
• I wonder if you could……….
• Would you be kind enough to……….
• would you mind doing……….

Seeking Help:

• I would appreciate it if you could……….
• I would be grateful if you could……….
• Could you please……….
• I was wondering if you could help me………. (informal)
• I would like you to……….

Complaint:

• I feel something should be done about……….
• I must complain about……….
• I cannot resist myself to inform you that……….
• I am very much unhappy with……….
• I want you to know that……….
• I’m writing to express my dissatisfaction about/with……….
• I’m writing to express my annoyance with……….
• I am not happy about/because……….

Satisfaction:

• I was very happy to learn that……….
• I was very happy to hear that……….
• I was delighted to hear that……….
• I was thrilled to find out that……….
• I was glad to hear that……….

Suggestion:

• Perhaps we could………..
• Perhaps you can…………
• I would like to suggest that………..
• May I suggest that…………
• Could you please………..
• I would highly appreciate if you………..
• Would it be a good idea to………..
• Perhaps it would be a good idea to………..

Asking for Information:

• I would like to know about/if………..
• I am writing to inquire about………..
• I am writing to find out about………..
• What I am looking for is………..
• I would like you to inform me………..
• I would appreciate if you could provide me………..

Providing Information:

• I would like to inform you that………..
• Perhaps you should be informed that…………
• I guess you would glad to know that………..
• Please be informed that…………
• For your kind notification………..
• I should let you know that………..

Giving good news:

• I am happy to advise you that… (formal)
• I am pleased to inform you that… (semi- formal)
• I am delighted to tell you that… (informal)
• I thought you might like to know that… (informal)
• I am happy to inform you that… (semi- formal)

Giving bad news:

• I regret to advise you that… (formal)
• I regret to inform you that… (semi-formal)
• I am sorry to tell you that… (informal)
• I am afraid I have some bad news… (informal)

Conveying regards:

• Please convey my greeting and best wished to your parents.
• Please pass on my best wishes to your wife and children.
• Please give my best regards to your family.
• Please give my regards to your parents.
• My best wishes for your parents.

Concern/sympathy:

• I am/was sorry to hear about…
• I am writing to express my concern about…
• It breaks my heart to hear that… (informal)

I wish I could revert it in any way… (informal)