Describe a person who has apologized to you

• who this person was
• why he/ she apologised
• where you were then
• and explain how you felt about it.

Today I’m going to share with you an occasion when one tour consultant gave me an apology for being late for picking us up at the airport. It just happened in last month. My friends and I decided to go travelling to somewhere during the vacation. Finally, we choose Korea as our destination.

As none of us can speak Korean and in order to avoid any uncertainties may occur during the trip, we think joining a travel group may be the best choice for us. So we consulted a local travel agency and made the payment immediately. The travel agency promised that they would pick us up on time at Seoul airport when we arrived there. However, when we arrived in Seoul and waited for over 1 hour, no one showed up.

By nature, I’m a forgiving person and hardly take mistakes seriously because I think anyone can make blunders sometime really. But waiting for such a long time made me feel helpless and annoyed. I called back to the travel agency and after an hour of busy signals, I finally got through. The staff who answered my phone explained to us that it was his fault that he forgot to type our names on this travel group list and he would try his best to solve the problem. 

Finally, the company arranged another car to pick us up and we got part of refund as well when we came back to Hong Kong. He also sent us a long email to show the apology to us for his mistake. My gut instinct told me that the apology seemed genuine and sincere, and I should try to accept the apology and then I acted on that acceptance by replying his email to show my appreciation for his attempts and my willing to recommend their tours to other friends who want to visit Korea.

OR

Knowingly or unknowingly we all do some wrong things in life for which we feel sorry within ourselves. Sometimes we hurt another person or someone else hurts our feelings. Whenever I realize my mistake, I don’t hesitate to feel sorry immediately. Here, I would like to talk about my friend, Rohan, who apologized to me for spilling ink on my assignment.

Rohan is my best friend. He is 20 years old and he is not tall, but looks very handsome. He has dark curly hair and a dimple on his cheek, which looks very nice when he smiles. It so happened, that two days before our pre-board exams of +2, we had to submit our physics assignment. We both had prepared our assignments with great effort and were very happy with the end result.

Rohan had bought a new ink-pen, and was trying to write his name on the cover page of the assignment. But, there was some problem with the pen. In an effort to start writing with the pen, he shook it hard and the whole ink fell on my assignment, which was also lying there. I was on the verge of tears. All my hard work was wasted. He also felt bad and said sorry to me. I could see from his face expressions that he was really sorry. But, my heart was sinking. I knew it was not his fault, so I forgave him. But I also knew that I would have to write my assignment all over again.

Rohan stayed up with me the whole night and helped me in preparing my assignment all over again. It would not have been possible without his help. The next day we both submitted our assignments and got very good grades from our teacher. Saying sorry cannot undo the harm, but it can definitely make you feel less bad about things. My friend tried to cover up for his mistake by first saying sorry and then helping me. Even today we are the best of friends.

Part 3 – Follow up

Ques: – Is it important to say sorry?
Ans: – Yes, it is important to say sorry, because it makes you feel less guilty and you can tell the other person that you realize your mistake and would not do such a thing in the future.

Ques: – In what situations do people say sorry?
Ans: – People say sorry when they do something wrong knowingly or unknowingly, and when they realize their mistake. They also say sorry when they want to clear any misunderstanding with their friend or family member.

Ques: – Why do some people hate to say sorry?
Ans: – Some people hate to say sorry because they have an ego and they think that they would be belittled if they say sorry. Sometimes they don’t realize their mistake. Sometimes they think that the other person is at fault and he should say sorry.

Ques: – In what situations should we apologize immediately?
Ans: – We should apologize immediately when we realize our mistake, or when we don’t want any misunderstanding to happen, or when we don’t want our friendship to be broken, or when we want our relationship with the other person to be even stronger. For example, in a crowded place, when we unintentionally bang into someone or when I forget to switch off my phone and it rings and disturbs the whole class, I don’t waste any time in saying sorry.

Ques: – When do people say thank you?
Ans: – People say thank you when someone does something for them or gives them a gift or wishes them on festivals and special occasions. People thank other people for their help or service, for example, a waiter in a restaurant, to the attendants at the fuel pumps, etc.

Ques: – When was the last time you found it hard to accept an apology?
Ans: – The last time I found it hard to accept an apology was when my 10 year-old cousin, damaged my laptop and I lost all my important documents. I was very dejected, but could not do anything about it. My cousin said sorry to me so many times, but I remember I did not talk to him properly for two weeks and I have never let him touch my things again.