Transport Information Service

Part 1: QUESTIONS 1-10

Questions 1-10. Complete the notes below. Write NO MORE THAN ONE WORD AND/OR A NUMBER for each answer.

Transport Information Service

Example Answer
Destination: Bath

Distance: (1) _______________miles
Type of transportation: one and a half hours by (2) _______________
Charge: £30 (3) _______________ way, or £ (4) _______________ return
Mini-cab service: door-to-door service provided by (5) __________ cab office
Hotel name: (6) _______________ Smith
Arrival day: on Friday the (7) _______________
Card number: (8) _______________
Customer’s name: Olivia (9) _______________
Address: 115 Victoria Smith Hotel, Trowbridge Street, Bath
Post code: (10) _______________

Part 2: QUESTIONS 11-20

Questions 11-16. Choose the correct letter, A, B or C.

Mountain Cycling Viking

11. The company has supplied family cycling holidays all over Europe
A. since 1990
B. since 2000
C. since 2005

12. Recently the company is running the cycling holidays in
A. Germany and the Netherlands
B. Germany and Italy
C. Germany and France.

13. The company offers bicycles and equipment for children
A. under 18
B. under 10
C. under 8

14. The company has a no-noise rule after
A. 11 o’clock in the evening
B. 10 o’clock in the evening
C. 9 o’clock in the evening

15. How much discount is given to customers who apply for membership?
A. 10 percent
B. 15 percent
C. 20 percent

16. What does the company offer to customers who are recommended by their friends?
A. a discount on some facilities
B. a souvenir
C. a free trip

Questions 17-20
Complete the sentences below. Write NO MORE THAN ONE WORD for each answer.

In the campsites, the company prepares basic things, such as portable gas canisters, cooking utensils, tents and (17) _______________ bags
Unless using the cooking facilities in the camping car, guests can enjoy cooking with a (18)________
At the centre of the campsites, there is both a (19) _______________ and shop.
The company offers a (20) _____________ through the mountain or an aerobics class free of charge.

PART 3: QUESTIONS 21-30

Questions 21-23. Choose the correct letter, A, B or C.

21. What kind of business is managed in small or home companies?
A. medium-size enterprise
B. family member company
C. individual business

22. What two groups did Robert compare with each other?
A. rural and urban
B. the old and the young
C. male and female

23. What is the main problem a small company faces?
A. marketing and finance
B. accounting and economy
C. business and marketing

Questions 24-30
Complete the sentences below. Write NO MORE THAN ONE WORD for each answer.

The other two topics the tutor mentions are (24) _______________ Talent and managing.
What a top manager should be targeting is to recognise other (25) _______________ and filter responsibility.
When employees do not agree with the target, employers should deal with them by cooperating, compromising and (26) _______________.
The department which is responsible for finding the best staff is the human (27) _______________.
When all workers are following the rules and policies in the company, an employer would give them an (28) _______________
The responsibility of the CEO is sharing every worker’s thoughts as well as (29) _______________ the organisational culture.
The balance between staff and manager takes (30) _______________.

PART 4: QUESTIONS 31-40

Questions 31-35. Complete the summary below. Write NO MORE THAN ONE WORD for each answer.

ART OF INCAN CIVILIZATION

In Peru there are both engravings and (31) _______________. According to historians, most of the engravings show (32) _______________ with the purpose both complicated and mixed. Also, the tracks of artworks are (33) _______________.

In addition, the natural phenomenon’s appearance of the engraving has god (34) _______________. Now, many specialists believe that wall art was more about (35) _______________.

Questions 36-40
Complete the sentences below. Write NO MORE THAN ONE WORD for each answer.

The severe problems of harming the wall painting are both touching and (36) _______________.
Most of the visitors can acquire educational knowledge from the (37) _______________ trip.
Some (38) _______________ are installed in the forest, which is the hazardous thing.
The way to feel the wall painting is not touching, but leaving it because it is (39) _______________
For taking a picture there, you shouldn’t (40) _______________ any old materials.