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PART 1 – Questions 1-10

Questions 1-5. Complete the notes below. Write NO MORE THAN THREE WORDS for each answer.

Transport from Airport to Milton

Example: – Distance Answer: – 147 miles

Options:

  • Car hire

– don’t want to drive

  • 1 _______________

– expensive

  • Greyhound bus

– $15 single, $27.50 return

– direct to the 2 _______________

– long 3 __________________

  • Airport Shuttle

– 4 _______________ service

– every 2 hours

– $35 single, $65 return

– need to 5 ________________

Questions 6-10

Complete the booking form below. Write ONE WORD AND/OR A NUMBER for each answer

AIRPORT SHUTTLE BOOKING FORM

TO:

Milton

 

Date:

6 _________

No. of passengers: One

Bus Time:

7_________pm

Type of ticket: Single

Name:

Janet 8 _________

 

Flight No:

9 __________

From: London Heathrow

Address in Milton:

Vacation Motel,

24, Kitchener Street

 

Fare:

$35

 

Credit Card No:

(Visa) 10________

 

 

PART 2 – Questions 11-20

Questions 11-16

Choose the correct letter, A, B or C

11. PS Camping has been organising holidays for

  • A) 15 years.
  • B) 20 years.
  • C) 25 years.

12. The company has most camping sites in

  • A) France.
  • B) Italy.
  • C) Switzerland.

13. Which organised activity can children do every day of the week?

  • A) football
  • B) drama
  • C) model making

14. Some areas of the sites have a ‘no noise’ rule after

  • A) 9.30 p.m.
  • B) 10.00 p.m.
  • C) 10.30 p.m.

15. The holiday insurance that is offered by PS Camping

  • A) can be charged on an annual basis.
  • B) is included in the price of the holiday.
  • C) must be taken out at the time of booking.

16. Customers who recommend PS Camping to friends will receive

  • A) a free gift.
  • B) an upgrade to a luxury tent.
  • C) a discount.

Questions 17-20

What does the speaker say about the following items?

Write the correct letter, A, B or C, next to questions 17-20.

17. barbecues _____

18. toys ______

19. cool boxes _____

20. mops and buckets _____

A) They are provided in all tents.

B) They are found in central areas of the campsite.

C) They are available on request

 

PART 3 – Questions 21-30

Questions 21-23. Complete the notes below. Write ONE WORD ONLY for each answer

DIFFERENCES BETWEEN INDIVIDUALS IN THE WORKPLACE

Individuals bring different:

● Ideas

● 21 _______

● learning experiences

Work behaviour differences are due to:

● Personality

● 22 ___________

Effects of diversity on companies:

Advantage: diversity develops 23 _________

Disadvantage: diversity can cause conflict

Questions 24-27

Choose the correct letter, A, B or C.

24. Janice thinks that employers should encourage workers who are

  • A) potential leaders.
  • B) open to new ideas.
  • C) good at teamwork.

25. Janice suggests that managers may find it difficult to

  • A) form successful groups.
  • B) balance conflicting needs.
  • C) deal with uncooperative workers.

26. Janice believes employers should look for job applicants who

  • A) can think independently.
  • B) will obey the system.
  • C) can solve problems.

27. Janice believes managers should

  • A) demonstrate good behaviour.
  • B) encourage co-operation early on.
  • C) increase financial incentives.

Questions 28-30

Complete the sentences below. Write ONE WORD ONLY for each answer.

28. All managers need to understand their employees and recognise their company’s ________

29. When managing change, increasing the company’s _______ may be more important than employee satisfaction.

30. During periods of change, managers may have to cope with increased amounts of _______

 

PART 4 – Questions 31-40

Questions 31-35. Complete the notes below. Write ONE WORD ONLY for each answer

SEMINAR ON ROCK ART

Preparation for fieldwork trip to Namibia in 31 ________

Rock art in Namibia may be

  • Paintings – engravings

Earliest explanation of engravings of animal footprints

They were used to help 32 _______ learn about tracking

But:

  • Why are the tracks usually 33 ________?
  • Why are some engravings realistic and others unrealistic?
  • Why are the unrealistic animals sometimes half 34 _____?

More recent explanation:

Wise men may have been trying to control wild animals with 35 _______

Comment:

Earlier explanation was due to scholars over-generalising from their experience of a different culture

Questions 36-40

Complete the sentences below. Write ONE WORD ONLY for each answer.

36. If you look at a site from a _______you reduce visitor pressure.

37. To camp on a site may be disrespectful to people from that ________.

38. Undiscovered material may be damaged by _________.

39. You should avoid _________or tracing rock art as it is so fragile.

40. In general, your aim is to leave the site _________.

1. (a) taxi/cab
2. city centre/center
3. wait
4. door-to-door
5. reserve (a seat)
6. (the) 17th (of October)
7. 12.30
8. Thomson
9. AC 936
10. 3303 8450 2045 6837
11. B
12. A
13. B
14. C
15. C
16. A
17. C
18. A
19. C
20. B
21. attitude(s)
22. gender/sex
23. creativity/creativeness
24. A
25. B
26. A
27. B
28. culture
29. profit(s)
30. stress/strain
31. April
32. children
33. repeated
34. human
35. magic
36. distance
37. culture
38. fire(s)
39. touching
40. intact

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