PART 1 – Questions 1-12

Questions 1-4

Choose the appropriate letter

Example
How does the woman travel every day?

  • A. by car
  • B. by bus
  • C. on foot
  • D. by train

1. What are the parking regulations on campus?

  • A. undergraduate parking allowed
  • B. postgraduate parking allowed
  • C. staff parking only allowed
  • D. no student parking allowed

2. The administration office is in

  • A. Block B.
  • B. Block D.
  • C. Block E.
  • D. Block G.

3. If you do not have a parking sticker, the following action will be taken:

  • A. wheel clamp your car.
  • B. fine only.
  • C. tow away your car and fine.
  • D. tow away your car only.

4. Which picture shows the correct location of the Administration office?

Questions 5-10

Complete the application form using NO MORE THAN THREE WORDS

Application for parking sticker

Name (5) __________________

Address (6) Flat 13 ________________

Suburb (7) ________________

Faculty (8) _______________________

Registration number (9) _______________

Make of car (10) ______________________

Questions 11-12

11. Cashier’s office opens at

  • A. 12.15
  • B. 2.00
  • C. 2.15
  • D. 4.30

12. Where must the sticker be displayed? ______________________________

PART 2 – Questions 13-23

Complete the notes below using NO MORE THAN THREE WORDS for each answer.

Date the museum was opened

Date the museum was opened (13) __________

The museum consists of a building and (14) __________

Handicapped toilet door shows Example: a wheelchair

The Education Centre is signposted by (15) __________

If you lose your friends, meet at the (16) __________

Warning about The Vampire (17) __________

How often are the tours of The Vampire (18) __________

Person featured in today’s video (19) __________

The Leisure Gallery shows how Australian culture is influenced by (2O) __________

The Picture Gallery contains pictures by (21) __________

Cost of family membership of the museum (22) __________

“Passengers and the Sea” includes a collection of (23) __________

PART 3 – Questions 24-32

Questions: 24-27.

Click the correct answer

24. Mark is going to talk briefly about

  • A. marketing new products.
  • B. pricing strategies.
  • C. managing large companies.
  • D. setting sales targets.

25. According to Susan, air fares are lowest when they

  • A. include weekend travel.
  • B. are booked well in advance.
  • C. are non-refundable.
  • D. are for business travel only.

26. Mark thinks revenue management is

  • A. interesting.
  • B. complicated.
  • C. time-consuming.
  • D. reasonable.

27. The airline companies want to

  • A. increase profits.
  • B. benefit the passenger.
  • C. sell cheap seats.
  • D. improve the service.

Questions 28-32

Complete the notes using NO MORE THAN THREE WORDS for each answer

Two reasons for the new approach to pricing are:

(28) ____________ and (29) __________________

In future people will be able to book airline tickets (30) _________________

Also being marketed m this way are (31) __________and (32) ____________

PART 4 – Questions 33-42

Questions 33-37

Complete the table Write NO MORE THAN THREE WORDS for each answer

SPACE MANAGEMENT

RESEARCH METHOD

INFORMATION PROVIDED

Questionnaires

what customers think about (33) ___________

(34) ________________

how customers move around supermarket aisles

Eye movement (35) ___________

the most eye-catching areas of the shop

Computer programs

e.g. (36) ________________

the best (37) ___________________

for an article in the shop

Questions 38-42

Label the diagram Write NO MORE THAN THREE WORDS for each answer

A SUPERMARKET AISLE

ENTRANCE

First shelves -customers usually

(38) ________________ these.

Gondola end -prime position:

used to launch new products

AISLE

Products placed here sell well particularly if they are placed

(39) ___________

These areas are known as

(40) ____________

EXIT

Checkout – often used to sell

(42) _______________

Gondola end —

often find (41) _________________displayed here.

1. B 2. D 3. C 4. A 5. Richard 6. Enmore 7. Newport 8. Architecture 9. LJX 058K 10. Ford 11. C 12. window/ windscreen 13. November 1991 14. (historic) ships 15. a wheelchair 16. green arrows 17. information desk 18. every hour 19. Captain Cook 20. the sea 21. Australian artists/ painters 22. $70 23. souvenirs 24. B 25. C 26. D 27. A 28. law 29. computer 30. home 31. hotels/hotel beds/ rooms 32. hire 33. displays/products 34. hidden 35. recorder/ recording 36. “Spaceman” 37. position/ shelf/ spot/ place 38. hotspots 39. offers 40. chocolates