{"id":7595,"date":"2022-11-23T06:46:42","date_gmt":"2022-11-23T06:46:42","guid":{"rendered":"https:\/\/ielts.completesuccess.in\/?p=7595"},"modified":"2022-11-23T06:53:41","modified_gmt":"2022-11-23T06:53:41","slug":"cambridge-academic-book-14-test-1","status":"publish","type":"post","link":"https:\/\/ielts.completesuccess.in\/index.php\/2022\/11\/23\/cambridge-academic-book-14-test-1\/","title":{"rendered":"Cambridge Academic Book 14 Test 1"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7595\" class=\"elementor elementor-7595\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2cfd5795 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2cfd5795\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18757e86\" data-id=\"18757e86\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-147e4bef elementor-widget elementor-widget-text-editor\" data-id=\"147e4bef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>READING PASSAGE 1<\/strong><\/span><\/p><p><span style=\"color: #000000;\">You should spend about 20 minutes on Questions 1-13 which are based on Reading Passage 1 below.<\/span><\/p><h3 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>THE IMPORTANCE OF CHILDREN\u2019S PLAY<\/strong><\/span><\/h3><p><span style=\"color: #000000;\">Brick by brick, six-year-old Alice is building a magical kingdom. Imagining fairy-tale turrets and fire-breathing dragons, wicked witches and gallant heroes, she\u2019s creating an enchanting world. Although she isn\u2019t aware of it, this fantasy is helping her take her first steps towards her capacity for creativity and so it will have important repercussions in her adult life.<\/span><\/p><p><span style=\"color: #000000;\">Minutes later, Alice has abandoned the kingdom in favour of playing schools with her younger brother. When she bosses him around as his \u2018teacher\u2019, she\u2019s practising how to regulate her emotions through pretence. Later on, when they tire of this and settle down with a board game, she\u2019s learning about the need to follow rules and take turns with a partner.<\/span><\/p><p><span style=\"color: #000000;\">\u2018Play in all its rich variety is one of the highest achievements of the human species,\u2019 says Dr David Whitebread from the Faculty of Education at the University of Cambridge, UK. \u2018It underpins how we develop as intellectual, problem-solving adults and is crucial to our success as a highly adaptable species.\u2019<\/span><\/p><p><span style=\"color: #000000;\">Recognizing the importance of play is not new: over two millennia ago, the Greek philosopher Plato extolled its virtues as a means of developing skills for adult life, and ideas about play-based learning have been developing since the 19th century.<\/span><\/p><p><span style=\"color: #000000;\">But we live in changing times, and Whitebread is mindful of a worldwide decline in play, pointing out that over half the people in the world now live in cities. \u2018The opportunities for free play, which I experienced almost every day of my childhood, are becoming increasingly scarce,\u2019 he says. Outdoor play is curtailed by perceptions of risk to do with traffic, as well as parents\u2019 increased wish to protect their children from being the victims of crime, and by the emphasis on \u2018earlier is better\u2019 which is leading to greater competition in academic learning and schools.<\/span><\/p><p><span style=\"color: #000000;\">International bodies like the United Nations and the European Union have begun to develop policies concerned with children\u2019s right to play, and to consider implications for leisure facilities and educational programmes. But what they often lack is the evidence to base policies on.<\/span><\/p><p><span style=\"color: #000000;\">\u2018The type of play we are interested in is child-initiated, spontaneous and unpredictable \u2013 but, as soon as you ask a five-year-old \u201cto play\u201d, then you as the researcher have intervened,\u2019 explains Dr Sara Baker. \u2018And we want to know what the long-term impact of play is. It\u2019s a real challenge.\u2019<\/span><\/p><p><span style=\"color: #000000;\">Dr Jenny Gibson agrees, pointing out that although some of the steps in the puzzle of how and why play is important have been looked at, there is very little data on the impact it has on the child\u2019s later life.<\/span><\/p><p><span style=\"color: #000000;\">Now, thanks to the university\u2019s new Centre for Research on Play in Education, Development and Learning (PEDAL), Whitebread, Baker, Gibson and a team of researchers hope to provide evidence on the role played by play in how a child develops.<\/span><\/p><p><span style=\"color: #000000;\">\u2018A strong possibility is that play supports the early development of children\u2019s self-control,\u2019 explains Baker. \u2018This is our ability to develop awareness of our own thinking progresses \u2013 it influences how effectively we go about undertaking challenging activities.\u2019<\/span><\/p><p><span style=\"color: #000000;\">In a study carried out by Baker with toddlers and young pre-schoolers, she found that children with greater self-control solved problems more quickly when exploring an unfamiliar set-up requiring scientific reasoning. \u2018This sort of evidence makes up think that giving children the chance to play will make them more successful problem-solvers in the long run.\u2019If playful experiences do facilitate this aspect of development, say the researchers, it could be extremely significant for educational practices, because the ability to self-regulate has been shown to be a key predictor of academic performance.<\/span><\/p><p><span style=\"color: #000000;\">Gibson adds: \u2018Playful behavior is also an important indicator of healthy social and emotional development. In my previous research, I investigated how observing children at play can give us important clues about their well-being and can even be useful in the diagnosis of neurodevelopmental disorders like autism.\u2019<\/span><\/p><p><span style=\"color: #000000;\">Whitebread\u2019s recent research has involved developing a play-based approach to supporting children\u2019s writing. \u2018Many primary school children find writing difficult, but we showed in a previous study that a playful stimulus was far more effective than an instructional one.\u2019 Children wrote longer and better-structured stories when they first played with dolls representing characters in the story. In the latest study, children first created their story with Lego*, with similar results. \u2018Many teachers commented that they had always previously had children saying they didn\u2019t know what to write about. With the Lego building, however, not a single child said this through the whole year of the project.\u2019<\/span><\/p><p><span style=\"color: #000000;\">Whitebread, who directs PEDAL, trained as a primary school teacher in the early 1970s, when, as he describes, \u2018the teaching of young children was largely a quiet backwater, untroubled by any serious intellectual debate or controversy.\u2019 Now, the landscape is very different, with hotly debated topics such as school starting age.<\/span><\/p><p><span style=\"color: #000000;\">\u2018Somehow the importance of play has been lost in recent decades. It\u2019s regarded as something trivial, or even as something negative that contrasts with \u201cwork\u201d. Let\u2019s not lose sight of its benefits, and the fundamental contributions it makes to human achievements in the arts, sciences and technology. Let\u2019s make sure children\u00a0have a rich diet of play experience<\/span><\/p><p><span style=\"color: #000000;\"><strong>*<\/strong> <strong>Lego<\/strong>: coloured plastic building blocks and other pieces that can be joined together<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000;\"><strong>Questions 1-8<\/strong><\/span><\/p><p><span style=\"color: #000000;\">Complete the notes below. Choose <strong>ONE WORD ONLY<\/strong> from the passage for each answer.<\/span><\/p><p><span style=\"color: #000000;\">Write your answers in boxes 1-8 on your answer sheet.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000;\"><strong>Children\u2019s play<\/strong><\/span><\/p><p><span style=\"color: #000000;\">Uses of children\u2019s play<\/span><\/p><ul><li><span style=\"color: #000000;\">building a \u2018magical kingdom\u2019 may help develop <strong>1<\/strong> __________<\/span><\/li><li><span style=\"color: #000000;\">board games involve <strong>2<\/strong> __________ and turn-taking<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000;\">Recent changes affecting children\u2019s play<\/span><\/p><ul><li><span style=\"color: #000000;\">population of <strong>3<\/strong> \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 have grown<\/span><\/li><li><span style=\"color: #000000;\">opportunities for free play are limited due to<\/span><\/li><\/ul><p><span style=\"color: #000000;\">\u2013\u00a0 fear of <strong>4<\/strong> __________<\/span><\/p><p><span style=\"color: #000000;\">\u2013\u00a0 fear of <strong>5<\/strong> __________<\/span><\/p><p><span style=\"color: #000000;\">\u2013\u00a0 increased <strong>6<\/strong> __________ in schools<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000;\">International policies on children\u2019s play<\/span><\/p><ul><li><span style=\"color: #000000;\">it is difficult to find <strong>7<\/strong> __________ to support new policies<\/span><\/li><li><span style=\"color: #000000;\">research needs to study the impact of play on the rest of the child\u2019s <strong>8<\/strong> __________<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000;\"><strong>Questions 9-13<\/strong><\/span><\/p><p><span style=\"color: #000000;\">Do the following statements agree with the information given in Reading Passage 1?<\/span><\/p><p><span style=\"color: #000000;\">In boxes 9-13 on your answer sheet, write<\/span><\/p><p><span style=\"color: #000000;\"><strong>TRUE<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 if the statement agrees with the information<\/span><\/p><p><span style=\"color: #000000;\"><strong>FALSE<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 if the statement contradicts the information<\/span><\/p><p><span style=\"color: #000000;\"><strong>NOT GIVEN<\/strong>\u00a0\u00a0\u00a0 if there is no information on this<\/span><\/p><p><span style=\"color: #000000;\"><strong>9<\/strong>. Children with good self-control are known to be likely to do well at school later on.<\/span><\/p><p><span style=\"color: #000000;\"><strong>10<\/strong>. The way a child plays may provide information about possible medical problems.<\/span><\/p><p><span style=\"color: #000000;\"><strong>11<\/strong>. Playing with dolls was found to benefit girls\u2019 writing more than boys\u2019 writing.<\/span><\/p><p><span style=\"color: #000000;\"><strong>12<\/strong>. Children had problems thinking up ideas when they first created the story with Lego.<\/span><\/p><p><span style=\"color: #000000;\"><strong>13<\/strong>. People nowadays regard children\u2019s play as less significant than they did in the past.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-14845653 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"14845653\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3bd28405\" data-id=\"3bd28405\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31491f0f elementor-widget elementor-widget-spacer\" data-id=\"31491f0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a7473f1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a7473f1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6deb6f06\" data-id=\"6deb6f06\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d43d8d6 elementor-widget elementor-widget-text-editor\" data-id=\"3d43d8d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>READING PASSAGE 2<\/strong><\/span><br \/><span style=\"color: #000000;\">You should spend about 20 minutes on Questions 14-26 which are based on Reading Passage 2 below. <\/span><\/p><h3 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>The growth of bike-sharing schemes around the world<\/strong><\/span><\/h3><p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>How Dutch engineer Luud Schimmelpennink helped to devise urban bike-sharing schemes<\/strong> <\/span><\/p><p><span style=\"color: #000000;\"><strong>A<\/strong><\/span><br \/><span style=\"color: #000000;\">The original idea for an urban bike-sharing scheme dates back to a summer\u2019s day in Amsterdam in 1965. Provo, the organization that came up with the idea, was a group of Dutch activists who wanted to change society. They believed the scheme, which was known as the Witte Fietsenplan, was an answer to the perceived threats of air pollution and consumerism. In the centre of Amsterdam, they painted a small number of used bikes white. They also distributed leaflets describing the dangers of cars and inviting people to use the white bikes. The bikes were then left unlocked at various locations around the city, to be used by anyone in need of transport.<\/span><br \/><span style=\"color: #000000;\"><strong>B<\/strong><\/span><br \/><span style=\"color: #000000;\">Luud Schimmelpennink, a Dutch industrial engineer who still lives and cycles in Amsterdam, was heavily involved in the original scheme. He recalls how the scheme succeeded in attracting a great deal of attention \u2013 particularly when it came to publicising Provo\u2019s aims \u2013 but struggled to get off the ground. The police were opposed to Provo\u2019s initiatives and almost as soon as the white bikes were distributed around the city, they removed them. However, for Schimmelpennink and for bike-sharing schemes in general, this was just the beginning. \u2018The first Witte Fietsenplan was just a symbolic thing,\u2019 he says. \u2018We painted a few bikes white, that was all. Things got more serious when I became a member of the Amsterdam city council two years later.\u2019<\/span><br \/><span style=\"color: #000000;\"><strong>C<\/strong><\/span><br \/><span style=\"color: #000000;\">Schimmelpennink seized this opportunity to present a more elaborate Witte Fietsenplan to the city council. \u2018My idea was that the municipality of Amsterdam would distribute 10,000 white bikes over the city, for everyone to use,\u2019 he explains. \u2018I made serious calculations. It turned out that a white bicycle \u2013 per person, per kilometer \u2013 would cost the municipality only 10% of what it contributed to public transport per person per kilometer.\u2019 Nevertheless, the council unanimously rejected the plan. \u2018They said that the bicycle belongs to the past. They saw a glorious future for the car,\u2019 says Schimmelpennink. But he was not in the least discouraged.<\/span><br \/><span style=\"color: #000000;\"><strong>D<\/strong><\/span><br \/><span style=\"color: #000000;\">Schimmelpennink never stopped believing in bike-sharing, and in the mid-90s, two Danes asked for his help to set up a system in Copenhagen. The result was the world\u2019s first large-scale bike-share programme. It worked on a deposit: \u2018You dropped a coin in the bike and when you returned it, you got your money back.\u2019 After setting up the Danish system, Schimmelpennink decided to try his luck again in the Netherlands \u2013 and this time he succeeded in arousing the interest of the Dutch Ministry of Transport. \u2018Times had changed,\u2019 he recalls. \u2018People had become more environmentally conscious, and the Danish experiment had proved that bike-sharing was a real possibility.\u2019 A new Witte Fietsenplan was launched in 1999 in Amsterdam. However, riding a white bike was no longer free; it cost one guilder per trip and payment was made with a chip card developed by the Dutch bank Postbank. Schimmelpennink designed conspicuous, sturdy white bikes locked in special racks which could be opened with the chip card \u2013 the plan started with 250 bikes, distributed over five stations.<\/span><br \/><span style=\"color: #000000;\"><strong>E<\/strong><\/span><br \/><span style=\"color: #000000;\">Theo Molenaar, who was a system designer for the project, worked alongside Schimmelpennink. \u2018I remember when we were testing the bike racks, he announced that he had already designed better ones. But of course, we had to go through with the ones we had.\u2019 The system, however, was prone to vandalism and theft. \u2018After every weekend there would always be a couple of bikes missing,\u2019 Molenaar says. \u2018I really have no idea what people did with them, because they could instantly be recognised as white bikes.\u2019 But the biggest blow came when Postbank decided to abolish the chip card, because it wasn\u2019t profitable. \u2018That chip card was pivotal to the system,\u2019 Molenaar says. \u2018To continue the project, we would have needed to set up another system, but the business partner had lost interest.\u2019<\/span><br \/><span style=\"color: #000000;\"><strong>F<\/strong><\/span><br \/><span style=\"color: #000000;\">Schimmelpennink was disappointed, but \u2013 characteristically \u2013 not for long. In 2002 he got a call from the French advertising corporation JC Decaux, who wanted to set up his bike-sharing scheme in Vienna. \u2018That went really well. After Vienna, they set up a system in Lyon. Then in 2007, Paris followed. That was a decisive moment in the history of bike-sharing.\u2019 The huge and unexpected success of the Parisian bike-sharing programme, which now boasts more than 20,000 bicycles, inspired cities all over the world to set up their own schemes, all modelled on Schimmelpennink\u2019s. \u2018It\u2019s wonderful that this happened,\u2019 he says. \u2018But financially I didn\u2019t really benefit from it, because I never filed for a patent.\u2019<\/span><br \/><span style=\"color: #000000;\"><strong>G<\/strong><\/span><br \/><span style=\"color: #000000;\">In Amsterdam today, 38% of all trips are made by bike and, along with Copenhagen, it is regarded as one of the two most cycle-friendly capitals in the world \u2013 but the city never got another Witte Fietsenplan. Molenaar believes this may be because everybody in Amsterdam already has a bike. Schimmelpennink, however, cannot see that this changes Amsterdam\u2019s need for a bike-sharing scheme. \u2018People who travel on the underground don\u2019t carry their bikes around. But often they need additional transport to reach their final destination.\u2019 Although he thinks it is strange that a city like Amsterdam does not have a successful bike-sharing scheme, he is optimistic about the future. \u2018In the \u201860s we didn\u2019t stand a chance because people were prepared to give their lives to keep cars in the city. But that mentality has totally changed. Today everybody longs for cities that are not dominated by cars.\u2019<\/span><\/p><p><br \/><span style=\"color: #000000;\"><strong>Questions 14-18<\/strong><\/span><br \/><span style=\"color: #000000;\">Reading Passage 2 has seven paragraphs, <strong>A-G<\/strong>. Which paragraph contains the following information?<\/span><br \/><span style=\"color: #000000;\">Write the correct letter, A-G, in boxes 14-18 on your answer sheet. You may use any letter more than once.<\/span><br \/><span style=\"color: #000000;\"><strong>14<\/strong>. a description of how people misused a bike-sharing scheme<\/span><br \/><span style=\"color: #000000;\"><strong>15<\/strong>. an explanation of why a proposed bike-sharing scheme was turned down<\/span><br \/><span style=\"color: #000000;\"><strong>16<\/strong>. a reference to a person being unable to profit their work<\/span><br \/><span style=\"color: #000000;\"><strong>17<\/strong>. an explanation of the potential savings a bike-sharing scheme would bring<\/span><br \/><span style=\"color: #000000;\"><strong>18<\/strong>. a reference to the problems a bike-sharing scheme was intended to solve<\/span><\/p><p><span style=\"color: #000000;\"><strong>Questions 19-20<\/strong><\/span><br \/><span style=\"color: #000000;\">Choose <strong>TWO<\/strong> letters, <strong>A-E<\/strong>. Write the correct letters in boxes 19 and 20 on your answer sheet.<\/span><br \/><span style=\"color: #000000;\">Which <strong>TWO<\/strong> of the following statements are made in the text about the Amsterdam bike-sharing scheme of 1999?<\/span><br \/><span style=\"color: #000000;\">A. It was initially opposed by a government department.<\/span><br \/><span style=\"color: #000000;\">B. It failed when a partner in the scheme withdrew support.<\/span><br \/><span style=\"color: #000000;\">C. It aimed to be more successful than the Copenhagen scheme.<\/span><br \/><span style=\"color: #000000;\">D. It was made possible by a change in people\u2019s attitudes.<\/span><br \/><span style=\"color: #000000;\">E. It attracted interest from a range of bike designers.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Questions 21-22<\/strong><\/span><br \/><span style=\"color: #000000;\">Choose <strong>TWO<\/strong> letters, A-E. Write the correct letters in boxes 21 and 22 on your answer sheet.<\/span><br \/><span style=\"color: #000000;\">Which <strong>TWO<\/strong> of the following statements are made in the text about Amsterdam today?<\/span><br \/><span style=\"color: #000000;\">A. The majority of residents would like to prevent all cars from entering the city.<\/span><br \/><span style=\"color: #000000;\">B. There is little likelihood of the city having another bike-sharing scheme.<\/span><br \/><span style=\"color: #000000;\">C. More trips in the city are made by bike than by any other form of transport.<\/span><br \/><span style=\"color: #000000;\">D. A bike-sharing scheme would benefit residents who use public transport.<\/span><br \/><span style=\"color: #000000;\">E. The city has a reputation as a place that welcomes cyclists.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Questions 23-26<\/strong>. Complete the summary below. Choose <strong>ONE WORD ONLY<\/strong> from the passage for each answer.<\/span><br \/><span style=\"color: #000000;\">Write your answers in boxes 23-26 on your answer sheet.<\/span><\/p><h6 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>The first urban bike-sharing scheme<\/strong><\/span><\/h6><p><span style=\"color: #000000;\">The first bike-sharing scheme was the idea of the Dutch group Provo. The people who belonged to this group were <strong>23<\/strong>________ They were concerned about damage to the environment and about <strong>24<\/strong>________ and believed that the bike-sharing scheme would draw attention to these issues. As well as painting some bikes white, they handed out <strong>25<\/strong>________ that condemned the use of cars.<\/span><\/p><p><span style=\"color: #000000;\">However, the scheme was not a great success: almost as quickly as Provo left the bikes around the city, the <strong>26________<\/strong> Took them away. According to Schimmelpennink, the scheme was intended to be symbolic. The idea was to get people thinking about the issues.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c11149d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c11149d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1762b291\" data-id=\"1762b291\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77f00130 elementor-widget elementor-widget-spacer\" data-id=\"77f00130\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-37def047 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"37def047\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e94a787\" data-id=\"4e94a787\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cdc1cd4 elementor-widget elementor-widget-text-editor\" data-id=\"6cdc1cd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>READING PASSAGE 3<\/strong><\/span><\/p><p><span style=\"color: #000000;\">You should spend about 20 minutes on Questions 27-40 which are based on Reading Passage 3 below.<\/span><\/p><h3 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>Motivational factors and the hospitality industry<\/strong><\/span><\/h3><p><span style=\"color: #000000;\">A critical ingredient in the success of hotels is developing and maintaining superior performance from their employees. How is that accomplished? What Human Resource Management (HRM) practices should organizations invest in to acquire and retain great employees?<\/span><\/p><p><span style=\"color: #000000;\">Some hotels aim to provide superior working conditions for their employees. The idea originated from workplaces \u2013 usually in the non-service sector \u2013 that emphasized fun and enjoyment as part of work-life balance. By contrast, the service sector, and more specifically hotels, has traditionally not extended these practices to address basic employee needs, such as good working conditions.<\/span><\/p><p><span style=\"color: #000000;\">Pfeffer (1994) emphasizes that in order to succeed in a global business environment, organizations must make investment in Human Resource Management (HRM) to allow them to acquire employees who possess better skills and capabilities than their competitors. This investment will be to their competitive advantage. Despite this recognition of the importance of employee development, the hospitality industry has historically been dominated by underdeveloped HR practices (Lucas, 2002).<\/span><\/p><p><span style=\"color: #000000;\">Lucas also points out that \u2018the substance of HRM practices does not appear to be designed to foster constructive relations with employees or to represent a managerial approach that enables developing and drawing out the full potential of people, even though employees may be broadly satisfied with many aspects of their work\u2019 (Lucas, 2002). In addition, or maybe as a result, high employee turnover has been a recurring problem throughout the hospitality industry. Among the many cited reasons are low compensation, inadequate benefits, poor working conditions and compromised employee morale and attitudes (Maroudas et al., 2008).<\/span><\/p><p><span style=\"color: #000000;\">Ng and Sorensen (2008) demonstrated that when managers provide recognition to employees, motivate employees to work together, and remove obstacles preventing effective performance, employees feel more obligated to stay with the company. This was succinctly summarized by Michel et al. (2013): \u2018[P]roviding support to employees gives them the confidence to perform their jobs better and the motivation to stay with the organization.\u2019 Hospitality organizations can therefore enhance employee motivation and retention through the development and improvement of their working conditions. These conditions are inherently linked to the working environment.<\/span><\/p><p><span style=\"color: #000000;\">While it seems likely that employees\u2019 reactions to their job characteristics could be affected by a predisposition to view their work environment negatively, no evidence exists to support this hypothesis (Spector et al., 2000). However, given the opportunity, many people will find something to complain about in relation to their workplace (Poulston, 2009). There is a strong link between the perceptions of employees and particular factors of their work environment that are separate from the work itself, including company policies, salary and vacations.<\/span><\/p><p><span style=\"color: #000000;\">Such conditions are particularly troubling for the luxury hotel market, where high-quality service, requiring a sophisticated approach to HRM, is recognized as a critical source of competitive advantage (Maroudas et al., 2008). In a real sense, the services of hotel employees represent their industry (Schneider and Bowen, 1993). This representation has commonly been limited to guest experiences. This suggests that there has been a dichotomy between the guest environment provided in luxury hotels and the working conditions of their employees.<\/span><\/p><p><span style=\"color: #000000;\">It is therefore essential for hotel management to develop HRM practices that enable them to inspire and retain competent employees. This requires an understanding of what motivates employees at different levels of management and different stages of their careers (Enz &amp; Siguaw, 2000). This implies that it is beneficial for hotel managers to understand what practices are most favorable to increase employee satisfaction and retention.<\/span><\/p><p><span style=\"color: #000000;\">Herzberg (1966) proposes that people have two major types of needs, the first being extrinsic motivation factors relating to the context in which work is performed, rather than the work itself. These include working conditions and job security. When these factors are unfavorable, job dissatisfaction may result. Significantly, though, just fulfilling these needs does not result in satisfaction, but only in the reduction of dissatisfaction (Maroudas et al., 2008).<\/span><\/p><p><span style=\"color: #000000;\">Employees also have intrinsic motivation needs or motivators, which include such factors as achievement and recognition. Unlike extrinsic factors, motivator factors may ideally result in job satisfaction (Maroudas et al., 2008). Herzberg\u2019s (1966) theory discusses the need for a \u2018balance\u2019 of these two types of needs.<\/span><\/p><p><span style=\"color: #000000;\">The impact of fun as a motivating factor at work has also been explored. For example, Tews, Michel and Stafford (2013) conducted a study focusing on staff from a chain of themed restaurants in the United States. It was found that fun activities had a favorable impact on performance and manager support for fun had a favorable impact in reducing turnover. Their findings support the view that fun may indeed have a beneficial effect, but the framing of that fun must be carefully aligned with both organizational goals and employee characteristics. \u2018Managers must learn how to achieve the delicate balance of allowing employees the freedom to enjoy themselves at work while simultaneously high levels of performance\u2019 (Tews et al., 2013).<\/span><\/p><p><span style=\"color: #000000;\">Deery (2008) has recommended several actions that can be adopted at the organizational level to retain good staff as well as assist in balancing work and family life. Those particularly appropriate to the hospitality industry include allowing adequate breaks during the working day, staff functions that involve families, and providing health and well-being opportunities.<\/span><\/p><p><br \/><span style=\"color: #000000;\"><strong><br \/><\/strong><\/span><\/p><p><span style=\"color: #000000;\"><strong>Questions 27-31<\/strong><\/span><\/p><p><span style=\"color: #000000;\">Look at the following statements (Questions 27-31) and the list of researchers below. Match each statement with the correct researcher, A-F. Write the correct letter, A-F, in boxes 27-31 on your answer sheet.<\/span><\/p><p><span style=\"color: #000000;\">You may use any letter more than once.<\/span><\/p><p><span style=\"color: #000000;\"><strong>27<\/strong>. Hotel managers need to know what would encourage good staff to remain.<\/span><\/p><p><span style=\"color: #000000;\"><strong>28<\/strong>. The actions of managers may make staff feel they shouldn\u2019t move to a different employer.<\/span><\/p><p><span style=\"color: #000000;\"><strong>29<\/strong>. Little is done in the hospitality industry to help workers improve their skills.<\/span><\/p><p><span style=\"color: #000000;\"><strong>30<\/strong>. Staff are less likely to change jobs if cooperation is encouraged.<\/span><\/p><p><span style=\"color: #000000;\"><strong>31<\/strong>. Dissatisfaction with pay is not the only reason why hospitality workers change jobs.<\/span><\/p><table><tbody><tr><td width=\"444\"><p><span style=\"color: #000000;\"><strong>List of Researchers<\/strong><\/span><\/p><\/td><\/tr><tr><td width=\"444\"><p><span style=\"color: #000000;\"><strong>A<\/strong>. Pfeffer\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<strong>B<\/strong>. Lucas\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<strong>C<\/strong>. Maroudas et al.<\/span><\/p><\/td><\/tr><tr><td width=\"444\"><p><span style=\"color: #000000;\"><strong>D<\/strong>. Ng and Sorensen\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <strong>E<\/strong>. Enz and Siguaw\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <strong>F<\/strong>. Deery<\/span><\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><p><span style=\"color: #000000;\"><strong>Questions 32-35. <\/strong>Do the following statements agree with the claims of the writer in Reading Passage 3?<\/span><\/p><p><span style=\"color: #000000;\">In boxes 32-35 on your answer sheet, write<\/span><\/p><p><span style=\"color: #000000;\"><strong>YES<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 if the statement agrees with the claims of the writer<\/span><\/p><p><span style=\"color: #000000;\"><strong>NO<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 if the statement contradicts the claims of the writer<\/span><\/p><p><span style=\"color: #000000;\"><strong>NOT GIVEN<\/strong>\u00a0\u00a0\u00a0 if it is impossible to say what the writer thinks about this<\/span><\/p><p><span style=\"color: #000000;\"><strong>32<\/strong>. One reason for high staff turnover in the hospitality industry is poor morale.<\/span><\/p><p><span style=\"color: #000000;\"><strong>33<\/strong>. Research has shown that staff have a tendency to dislike their workplace.<\/span><\/p><p><span style=\"color: #000000;\"><strong>34<\/strong>. An improvement in working conditions and job security makes staff satisfied with their jobs.<\/span><\/p><p><span style=\"color: #000000;\"><strong>35<\/strong>. Staff should be allowed to choose when they take breaks during the working day.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000;\"><strong>Questions 36-40. <\/strong>Complete the summary below. Choose <strong>ONE WORD ONLY<\/strong> from the passage for each answer.<\/span><\/p><p><span style=\"color: #000000;\">Write your answers in boxes 36-40 on your answer sheet.<\/span><\/p><h3 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>Fun at work<\/strong><\/span><\/h3><p><span style=\"color: #000000;\">Tews, Michel and Stafford carried out research on staff in an American chain of <strong>36<\/strong>________. They discovered that activities designed for staff to have fun improved their <strong>37<\/strong>________, and that management involvement led to lower staff <strong>38<\/strong>________. They also found that the activities needed to fit with both the company\u2019s <strong>39<\/strong>________ and the <strong>40<\/strong>________ of the staff. A balance was required between a degree of freedom and maintaining work standards.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49193463 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49193463\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f2580ed\" data-id=\"4f2580ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-386b728d elementor-widget elementor-widget-spacer\" data-id=\"386b728d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a92debf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a92debf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-21392999\" data-id=\"21392999\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41d55a62 elementor-widget elementor-widget-toggle\" data-id=\"41d55a62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1101\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1101\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Answers<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1101\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1101\"><p><span style=\"color: #000000;\">1. CREATIVITY<\/span><br \/><span style=\"color: #000000;\">2. RULES<\/span><br \/><span style=\"color: #000000;\">3. CITIES<\/span><br \/><span style=\"color: #000000;\">4. TRAFFIC<\/span><br \/><span style=\"color: #000000;\">5. CRIME<\/span><br \/><span style=\"color: #000000;\">6. COMPETITION<\/span><br \/><span style=\"color: #000000;\">7. EVIDENCE<\/span><br \/><span style=\"color: #000000;\">8. LIFE<\/span><br \/><span style=\"color: #000000;\">9. TRUE<\/span><br \/><span style=\"color: #000000;\">10. TRUE<\/span><br \/><span style=\"color: #000000;\">11. NOT GIVEN<\/span><br \/><span style=\"color: #000000;\">12. FALSE<\/span><br \/><span style=\"color: #000000;\">13. TRUE<\/span><br \/><span style=\"color: #000000;\">14. E<\/span><br \/><span style=\"color: #000000;\">15. C<\/span><br \/><span style=\"color: #000000;\">16. F<\/span><br \/><span style=\"color: #000000;\">17. C<\/span><br \/><span style=\"color: #000000;\">18. A<\/span><br \/><span style=\"color: #000000;\">19-20. B, D<\/span><br \/><span style=\"color: #000000;\">21-22. D, E<\/span><br \/><span style=\"color: #000000;\">23. ACTIVISTS<\/span><br \/><span style=\"color: #000000;\">24. CONSUMERISM<\/span><br \/><span style=\"color: #000000;\">25. LEAFLETS<\/span><br \/><span style=\"color: #000000;\">26. POLICE<\/span><br \/><span style=\"color: #000000;\">27. E<\/span><br \/><span style=\"color: #000000;\">28. D<\/span><br \/><span style=\"color: #000000;\">29. B<\/span><br \/><span style=\"color: #000000;\">30. D<\/span><br \/><span style=\"color: #000000;\">31. C<\/span><br \/><span style=\"color: #000000;\">32. YES<\/span><br \/><span style=\"color: #000000;\">33. NO<\/span><br \/><span style=\"color: #000000;\">34. NO<\/span><br \/><span style=\"color: #000000;\">35. NOT GIVEN<\/span><br \/><span style=\"color: #000000;\">36. RESTAURANTS<\/span><br \/><span style=\"color: #000000;\">37. PERFORMANCE<\/span><br \/><span style=\"color: #000000;\">38. TURNOVER<\/span><br \/><span style=\"color: #000000;\">39. GOALS<\/span><br \/><span style=\"color: #000000;\">40. CHARACTERISTICS<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>THE IMPORTANCE OF CHILDREN\u2019S PLAY, The growth of bike-sharing schemes around the world, Motivational factors and the hospitality industry<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[27],"tags":[],"class_list":["post-7595","post","type-post","status-publish","format-standard","hentry","category-academic-reading"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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